How can I get a refund?
Exercising Laridian's 30-day, no-questions-asked, money-back guarantee.
Last Update 6 เดือนที่แล้ว
Laridian offers a 30-day money-back guarantee on everything we sell. If you're not happy with one of our products for any reason:
- Remove the product from any device on which it has been installed.
- Contact Tech Support by submitting a ticket here or sending an email to firstname.lastname@example.org. Make sure to tell us you have deleted the product so that we have a record for our publishing partners from whom we license the books we sell.
- Make sure you send your request within 30 days of purchase. We can sometimes go longer than 30 days, depending on the policies of your issuing bank.
We cannot issue refunds or exchanges for products purchased from the Apple App Store, whether direct from the store or through in-app purchase. You need to contact Apple for refunds of those purchases. Purchases made inside the Android, Mac OS, and Windows versions of PocketBible are handled directly by Laridian and can be refunded.